Computer help that comes to you
Your laptop won't start, the Wi-Fi doesn't reach the home office, the printer won't print. ALPENIQ Home helps you at home or remotely, at a price you know in advance. And we explain it so that you can do it yourself afterwards.
You describe the problem, we confirm the appointment and the fixed price before we start.
Services
Help with computers, Wi-Fi, printers and phones
From a new laptop to Wi-Fi in the home office: one point of contact for the technology at home, on site in the canton of Zurich or remotely.
- The same technicians who look after Swiss companies.
- Appointments in the evening and on Saturdays, too.
Computers and devices
New laptop, PC or printer? We set everything up, move your data across and show you how it works.
Internet and Wi-Fi
Wi-Fi in every room: we measure, find the gaps and boost your Wi-Fi with the right router or mesh system.
Lenovo and HP repairs
Laptop and PC repairs for Lenovo and HP: our specialist technician repairs your devices at your home in the canton of Zurich.
Data recovery and security
Recovering data, removing viruses, setting up backups, so your photos and documents stay safe.
Remote support
We solve smaller problems remotely, anywhere in Switzerland. You grant access and see every step.
Guidance at home
We take the time to explain your computer, tablet and phone, so you can manage on your own afterwards.
How it works
Sorted in three steps
Describe the problem
Online in one short form, by phone or on WhatsApp.
Confirm appointment and fixed price
We get back to you and tell you the price before we start.
Sorted
At your home in the canton of Zurich or remotely. And we explain what we did.
Prices
You know the price before we start
On-site visit
Including travel and the first 30 minutes of work. Your zone depends on your district.
- Zone 1 · Bülach, Dielsdorf
- CHF 115
- Zone 2 · Zurich, Winterthur, Dietikon, Uster, Andelfingen, Pfäffikon
- CHF 135
- Zone 3 · Affoltern, Horgen, Meilen, Hinwil
- CHF 155
- Each additional started quarter hour on site
- CHF 35
- Remote support anywhere in Switzerland, per started quarter hour
- CHF 35
- Evenings and Saturdays
- + CHF 10 per quarter hour
Fixed-price packages
- Set up a computer or laptop
- CHF 249
- … including transfer of your data
- CHF 349
- Connect a printer or other device
- CHF 139
- Wi-Fi check at home
- CHF 169
- Data rescue (drive still works)
- CHF 290
- Virus removal
- CHF 229
- Fresh installation
- CHF 389
- Set up a phone or tablet
- CHF 149
Package prices apply to zone 1, travel included. Zone 2: + CHF 20, zone 3: + CHF 40.
Lenovo and HP repairs: the diagnosis is an on-site visit. We give you the repair price, including all spare parts, in writing before we repair anything.
Every price is a final price in Swiss francs. For visits in the canton of Zurich, travel is included. The terms for ALPENIQ Home apply.
Service area
Where we help you
On site: anywhere in the canton of Zurich, travel included in the fixed price.
Remote: anywhere in Switzerland.
Lenovo and HP repairs: on site in the canton of Zurich.
Frequently asked questions
Tell us about your problem.We'll get back to you with a date and a fixed price.
On site anywhere in the canton of Zurich, remotely anywhere in Switzerland. Appointments in the evening and on Saturdays, too.
