ALPENIQ IT
IT that runs.
Your IT should just run, without you thinking about it. ALPENIQ IT takes over your entire IT operation: Microsoft 365, devices, network, security, backup and support. Available, secure, in the background, as managed service and managed security (MSP + MSSP).
IT only becomes a topic when it fails.
As long as everything runs, you do not think about your IT. That is exactly the problem: without a reliable partner you notice the gaps only when something stops or data is gone.
No reliable partner
The big provider is expensive and slow, the single freelancer not always reachable. In between, someone who knows your setup is missing.
Grown, tangled structures
Over the years one thing led to another. Today no one knows exactly how it all connects.
Security as an afterthought
Firewall, backup and permissions run along on the side. An incident reveals what is missing.
Unpredictable IT costs
Sometimes an emergency, sometimes a purchase. Costs come in bursts instead of predictably.
Compliance and insurance pressure
Customers, audits or insurers demand proof you cannot produce at the push of a button.
No overview, no monitoring
Problems surface once they are already there, not before they hit you.
Big provider, freelancer or IT?
Between the expensive big provider and the single freelancer, the right size is often missing: close, reliable and secure from the start.
| Criterion | Single freelancer | Big provider | ALPENIQ IT |
|---|---|---|---|
| IT support when problems arise | |||
| Availability and cover during outages | |||
| Rent hardware instead of investing | |||
| Standardised, documented setups | |||
| Pentest and awareness from day one | |||
| Proactive monitoring instead of reaction |
You get the closeness of a freelancer and the reliability of a big provider, at a predictable monthly price, with security from the start.
From emergency support
to IT that simply runs
We take on your IT operation as a whole, set up, monitored and secured, at a predictable monthly price.
Assessment & setup
We record your setup, clean it up and set everything up properly, on site and in the cloud.
Rental model instead of investment
You rent firewall, switches, access points and rack instead of buying them. Big purchases become predictable monthly costs.
Security by default
Segmentation, firewall, Microsoft 365 and backup are secured from the start, including pentest and awareness.
Monitor & operate
We monitor your systems proactively and fix many things before you notice them.
Support
One contact who knows your setup, reachable when you need them.
ALPENIQ IT is not just IT support. ALPENIQ IT is calm that runs.
How we work together
Your effort stays low
Getting to know each other
Status check
We look at your IT and clarify where you stand and what is missing.
Your time: A single call
Onboarding
Record it cleanly
We document your setup, take over devices and access and clean things up.
Your time: Low
Setup & hardening
Set up & secure
We set up infrastructure, Microsoft 365 and security, standardised and hardened.
Your time: Nothing on your end
Operation & monitoring
Keep watch
We monitor your systems and keep them current and secure.
Your time: Nothing on your end
Support
Be there
For questions and incidents, a contact who knows your setup is there.
Your time: As needed
Focus
- Managed IT services (MSP)
- Managed security (MSSP)
- Microsoft 365 & Intune
- Backup, network & cloud
- Support & monitoring
Services
ALPENIQ IT is not just IT support. ALPENIQ IT is calm that runs.
Frequently Asked Questions
For Swiss SMEs up to around 20 people without a reliable IT partner, between the expensive big provider and the single freelancer.
You pay a predictable monthly price instead of costs in bursts. The exact amount depends on size and scope, we lay it out transparently in the strategy call.
Yes. You rent firewall, switches and access points. The devices remain our property, so you have predictable costs instead of large purchases.
Monitoring runs around the clock: the Fortinet security operations stack is on continuously and raises an alert automatically the moment something looks wrong. Response happens within the agreed service hours. We state that split openly rather than making a blanket 24/7 promise that fails on staffing when it matters.
Security is built in from the start: segmentation, backup and clear permissions. Where data sovereignty matters, we work with local infrastructure.
No large corporations with complex data centres. We specialise in micro and small SMEs, that is where we are really good.
In stages, without interrupting your business. We first record your existing setup, document it and then take over step by step. You notice as little of the switch as possible, except that things run more calmly afterwards.
Through continuous monitoring. We watch your systems and spot warning signs, full disks, missing updates, unusual traffic, often before you feel them. That turns a looming outage into a quiet maintenance job.
Yes. Setup, management and securing of your Microsoft environment are part of it, from mailbox through Teams to the device via Intune. So users, permissions and devices are managed in one place instead of scattered.
We build protection in layers: firewall, network segmentation, endpoint protection and tested backups. No one serious promises one hundred percent protection, but we cut the risk clearly and make sure you can act again if the worst happens.
Only a tested backup is a backup. We back up encrypted and traceable and check the restore, not only when things are burning. So you know your data really does come back in an emergency.
Swiss framework conditions
Which IT security obligations apply in Switzerland?
Since 1 April 2025, operators of critical infrastructure must report cyberattacks to the Federal Office for Cybersecurity within 24 hours of discovery; the associated sanctions have applied since 1 October 2025 and reach up to CHF 100'000. Ordinary SMEs are not subject to this reporting duty — the general data-security obligation under Art. 8 FADP applies to them.
| Criterion | What applies | Source |
|---|---|---|
| Reporting duty | 24 hours from discovery, to the BACS. Applies to operators of critical infrastructure — not to every SME. | ISG-Meldepflicht — BACS |
| General data security | Appropriate technical and organisational measures (Art. 8 FADP). Data-security breaches posing a high risk must be reported to the FDPIC (Art. 24 FADP). | DSG, SR 235.1 |
| Processing on behalf | Delegation to a service provider is permitted but does not remove responsibility (Art. 9 FADP). For hosting abroad, Art. 16 f. FADP must additionally be assessed. | DSG, SR 235.1 |
Cantonal differences
Cantonal and municipal administrations fall expressly within the BACS reporting duty. An IT provider serving a municipality therefore works under a stricter regime than with a private client of the same size.
Primary sources
- ISG-Meldepflicht — BACS — Bundesamt für Cybersicherheit (BACS), as of
- DSG, SR 235.1 — Fedlex — Bundesrecht, as of
This overview describes the legal position in outline and does not replace an assessment of the individual case. It is not legal advice.
From our Insights
Practical knowledge from our daily work, no marketing fluff.
You know there's more in your business.
Thinking higher starts with a conversation.
30 minutes, honest and concrete: we look at where your company stands digitally, and which step moves you forward fastest right now.