Managed IT services (MSP)
Your IT should just work, without you having to worry about updates, devices, security or outages every day. As your managed-IT partner, ALPENIQ runs your IT infrastructure, with a dedicated contact and predictable costs.
In short
Managed IT services mean that an external IT partner takes over the day-to-day operation of your company's IT and actively ensures your systems stay stable, secure and up to date.
Instead of only fixing problems when they occur, ALPENIQ works proactively. For many Swiss SMEs, professional IT management is a flexible alternative to an in-house IT department: you hand over operational tasks, but keep control and transparency at all times.
- Devices are monitored
- Updates and security updates are planned
- Users and access are managed
- Systems are documented
- Problems are detected early
Our managed IT services
What we take over in day-to-day operations:
- Support for every workstation, server and network device
- Users created, changed and cleanly locked when someone leaves
- Scheduled updates and security patches
- Continuous monitoring with alerts when something looks wrong
- Documentation of your whole IT environment
- One named contact who knows your setup
- Hardware rented rather than bought, at a predictable monthly price
- Microsoft 365 and Intune set up and maintained
- Backups with regular restore tests
- Sourcing and setting up new devices
The value for your company
With managed IT services from ALPENIQ you get:
- Outages are noticed earlier – often before anyone on your team does
- Problems are solved by someone who already knows your setup
- One monthly price instead of separate hourly invoices
- Updates run to a plan, not by chance
- Security gaps are closed instead of left open
- Your team no longer handles IT on the side
- Every change is documented
- One contact instead of three providers
Which companies managed IT suits
Managed IT services are particularly suited to:
- SMEs where someone currently does IT on the side
- Businesses without their own IT department
- Companies that are growing and adding workstations
- Businesses that handle sensitive customer data
- Teams that work in the office, at home and on the road
How we work
Analysis of your IT environment
We review existing systems, devices and processes.
Documentation & planning
We create transparency across your entire IT infrastructure.
Taking over operations
We take over maintenance, monitoring and ongoing support.
Optimisation
We improve security, stability and efficiency.
Ongoing support
Your IT stays current and evolves with your company.
Common questions
Why ALPENIQ?
ALPENIQ is your Swiss IT partner for managed IT services and digital infrastructure. We make sure your IT not only works, but stays reliable and scalable in the long run. Protection against cyberattacks is covered by our separate managed security (MSSP) service.
One named contact, a documented setup and a monthly price: that is what lets your team stop thinking about IT.
You know there's more in your business.
Thinking higher starts with a conversation.
30 minutes, honest and concrete: we look at where your company stands digitally, and which step moves you forward fastest right now.